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Synergy Day 1
Relax and take a little me time to unwind before the conference and then connect with some old friends and develop new relationships at the poolside lounge.
We’ll kick off our conference outdoors with a welcome reception for attendees to mix, mingle, and have fun as we indulge in tasty hors d'oeuvres and cocktails.
Executives, employees, and staff deal with hundreds of complaints on a daily
basis from both complaining customers and complaining coworkers.
In a fast-paced and funny presentation you’ll learn:
• What’s wrong with complaining? (Complaining’s destructive effects on health,
happiness, relationships, and career)
• What is (and isn’t) a complaint?
• The 5 reasons people complain (as remembered by the acronym G.R.I.P.E.)
• How to get other people (and ourselves) to stop complaining
• Positive leadership in a negative world
You’ll leave inspired, mindful of own complaints, and motivated to approach
complainers with new, simple, and effective strategies.
Synergy Day 2
The networking breakfast will bring attendees and industry partners together at the table. Break out of your shell and talk with peers in your region, city, or elsewhere.
Welcome: Harris Ader, SDA Founder
Keynote Speaker: Will Bowen
Topic: How to Turn Complainers into Collaborators | See above for description
(1) Presentation Topic: Implementing a tipping program in senior living that works
Speaker: Jim Epper & Elizabeth Calhoun
(2) Presentation Topic: TBA
Speaker: Maggie Roche
(3) Roundtable Discussion Topic: How do we retain vs recruit? How to take care of and develop our teams better.
Moderator: Thad Parton
(4) Roundtable Discussion Topic: Robots in your communities & understanding your ROI
Moderator: Schelley Hollyday
(5) Presentation Topic: 7 Strategies leaders can use to keep and attract the very best talent
Speaker: Mark Iverson - The Warriors Mindset
(6) Presentation Topic: Plant forward cuisine
Speaker: Dr. Michael Fenster - BridgMed
(7) Roundtable Discussion Topic: Building a culture of hospitality in your organization from the ground up
Moderator: Patrick Plumadore - ACTS Retirement-Life Communities
(8) Roundtable Discussion Topic: Senior living food and menu trends
Moderator: Paul Muecke - Hormel
(9) Presentation Topic: Immanuel Communities new internal dining department - everyone reports to home office (centralization of services)
Speaker: Alan Jarecki - Immanuel Communities
(10) Presentation Topic: Maximizing your POS date to reduce operational costs
Speaker: Schelley Hollyday - The Hollyday Group
(11) Roundtable Discussion Topic:
Moderator: Eric Johnson - Trilogy
(12) Roundtable Discussion Topic: Workplace Wellness: Take care of yourself to take care of others
Moderator: Mark Iverson
Peers come together to discuss challenges and uncover thoughtful solutions. Participants will leave with new ideas and develop new relationships.
SDA | Peer Groups: Vice Presidents of Dining & Hospitality * Directors of Dining * Executive Chefs * Dietitians * Industry Partners * Executive Directors / C-Suite
Learn about new foods, products, and technologies available to enhance your dining operations during the expo.
Synergy Day 3
The Networking breakfast will bring attendees and industry partners together at the table. Break out of your shell and talk with peers in your region, city, or elsewhere.
Topic: Exploring current and future senior living dining experience trends
Moderator: Cheryl Slavinsky - Senior Dining Association
Panelists: TBA
Topic: TBA
Moderator: TBA
Panelists: TBA
What you need to know and what you can implement today. Learn how successful dining operations use out-of-the-box thinking to keep their dining program moving forward and win over residents.
Participants:
Raising Your Leadership Game: Tools, Techniques and Communication
In this fast paced, hands on, and skills-focused leadership development training, participants will be exposed to over a dozen tangible and ready-to-use leadership resources that can be use in their daily work.
Synergy Day 4
Topic: TBA
Moderator: TBA
Panelists: TBA
Keynote Speaker: Eric Rowles
Raising Your Leadership Game: Tools, Techniques and Communication
This highly interactive training will incorporate emotional intelligence inventories, communication and collaboration methods, and innovative tactics that SDA attendees can implement as soon as they get back home.
SDA Workforce & Culture Change Symposium to be held in Las Vegas, NV, October 11-13, 2023 at Caesar's Palace. The symposium will bring together senior living leaders from various organizations to discover how to align senior living with hospitality culture with a keen focus on workforce development, recruiting, training, and retention of top talent to remain competitive in the hospitality marketplace.
Schedule is subject to change & will update monthly. Check back regularly for updates.
Copyright © 2023 Senior Dining Association - All Rights Reserved.
The only dedicated association providing resources, education and networking opportunities for dining & hospitality in the senior living industry.
SDA Synergy Senior Dining Hospitality Conference
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